Accessing Services During COVID-19 Suspension
Starting May 4, Carver County launched its Phase I reopening. The phased plan allows increased access to some services. While County buildings remain closed, certain services are available by appointment only when the service necessitates an in-person appointment.
Examples of services available by appointment during the phased reopening include:
- Services for which online or over-the-phone service solutions don’t exist
- Certain complex transactions
- Resident lacks online access
When in-person appointments are necessary, customers and County employees need to continue practicing physical distancing during these interactions. The County needs customers to wear cloth face coverings during these transactions, as the County requires employees to wear them to protect residents.
Many County services remain accessible virtually, either online or over the phone, which continue as the preferred method of service. Below are how residents and business partners can access our services during this Phase I reopening.
County essential services such as law enforcement, 911 Dispatch and jail services remain fully operational.
The following assessment services are impacted:
- Tax Court Petition Filings
- General Assessment Information
- Veterans Exclusion Applications
- Program Applications
- Exemption Applications
- Homestead Applications
*Please Note - Carver County property owners can now APPLY FOR HOMESTEAD ONLINE and save time by using the online homestead application: Online Homestead Application
Additional information: Assessing Department
If you need assistance:
The following land use services are impacted:
- Planning Commission applications
- Board of Adjustment applications
- Minor subdivision applications
- Building permit applications
- General zoning code inquiries
Property owners are encouraged to contact us by phone or email with your questions and concerns.
If you need a County building permit during this suspension of services, please visit our website for information on permits and call our office.
The Government Center remains closed for walk-up/walk-in transactions except in limited circumstances (please see more details below).
The process of filing for office will be available by appointment only for individuals who are unable to file for office via the mail. If you need to schedule such an appointment, please call (952) 361-1910.
Additional Candidate Filing information: Candidate Filing Information
For other election questions or assistance, please contact:
For tobacco/liquor licensing questions or assistance, please contact:
The following environmental services are impacted:
- Disposal of household hazardous waste and special wastes
Property owners are encouraged to contact us by phone or email with questions and concerns.
The Carver County Environmental Center has suspended services and will reopen on Wednesday, June 3. Residents are encouraged to safely store their materials until this time. For more information, including NEW drop-off procedures, please visit the Environmental Center page.
Website: Environmental Center page
For updated information please visit the CareerForce page.
For updated information please visit the Encore page.
First Street Center
Your community mental health provider, First Street Center, will continue to provide supportive services to our communities during this time of need.
The First Street Center Outpatient Mental Health Clinic will continue to provide quality medication treatment and mental health therapy services through TeleHealth. A TeleHealth session is the same as an in-office appointment except that you visit with your doctor or therapist by video conferencing or phone. The clinic will also be taking new patients at this time. To make an appointment contact First Street Center at 952-442-4437.
The Carver McLeod Crisis Team will continue to provide 24/7 crisis response services by telephone or in person by meeting you at home, a community location, or your local hospital. To contact the Crisis Team call 952-442-7601.
Carver County Adult Mental Health is continuing to provide case management and community support services for individuals with serious and persistent mental illness. Chemical Health Rule 25 Assessments are currently available via telephone. To request information about any of these services, please call 952-361-1600.
The Government Center remains closed for walk-up/walk-in transactions, but certain services will be available by appointment only.
Following services impacted:
- Recording paper land record documents
- Processing vital records: birth, death, marriage, ordination, notary
- Public land records research room
- Surveyor reviews of plats, splits, etc.
We strongly recommend that you record documents electronically:
- If you submit your documents electronically, we will record and return them, in most cases within a day or two of submission. Processing paper documents will be considerably delayed due to the number of staff working remotely and thus can’t help process paper documents.
- Use of LandShark is available remotely as our public resource room is closed. Landshark Login
- For information on the e-recording process: Land Records
- If you have a plat to record, call Brian, Carver County Surveyor at 952-466-5268 or email firstname.lastname@example.org to schedule an appointment.
- If you have a document that requires urgency (TODD, Split, priority pictures, etc.) please contact our office to discuss options.
See Vital Records for information due to COVID19, Minnesota Session Laws recently passed an amendment to allow Marriage License Application and Oath without appearance during a peacetime emergency.
Applications for Birth, Death, Notary, Marriage and Ordinations: Vital Records
Following services impacted:
- Check-out of materials
- Programs, Storytime and events
- Homebound delivery
- Outreach programs
- Meeting room reservations
There are library resources available 24/7 with your library card on our website: www.carverlib.org/. Don’t have a library card? No problem! You can reach us Monday through Friday, 10 a.m. to 5 p.m., to get one over the phone. Call (952) 448-9395 then please select 1 and we would be happy to assist you.
Effective immediately, curbside pick-up is available at the Chanhassen and Waconia branch locations. Learn more about curbside pick-up here.
Be sure to check out our weekly Facebook events for exciting story times, music and more.
The License and Service Centers are currently closed to the public but we will respond to your questions and concerns.
- Driver’s License
- Passports (Chan & Gov’t Center)
- State Exam Station – driver’s license testing (Chaska)
Effective April 8, 2020 the drive thru windows will be open at both locations for following services:
- Motor Vehicle
- Game & Fish
The Real ID deadline has been extended until October 1, 2021. License Centers cannot process driver’s license and identification cards. Governor Tim Walz signed a bill into law on March 28 that provides an extension for Minnesotans whose driver’s licenses or ID cards expire during the peacetime emergency. The law extends the expiration date for any valid driver’s license, instruction permit, provisional license, operator’s permit, limited license, and farm work license that expires during the peacetime emergency. The expiration dates for these licenses will be extended for two months after the month the peacetime emergency ends
If you need assistance:
The Government Center remains closed for walk-up/walk-in transactions but certain services will be available by appointment only. The property tax department is processing payments and will respond to questions and concerns.
First half property taxes are due May 15.
To make a payment: Payment Options
To find out the property tax amount due: Pay your taxes
Additional information: Property Tax Department
If you need assistance or want to schedule an appointment:
Operations staff will be at work during the COVID-19 to respond to highway maintenance needs. Snow and ice removal, deer removal, sweeping, pot hole patching and shoulder maintenance are just some of the things staff will be doing. Requests for service can be routed through our main number at 952-466-5200 during normal business hours. After hours call the non-emergency Sheriff’s dispatch number 952-361-1231. Sheriff’s dispatch will forward the information to our On-Call staff member.
For updates on regional parks and trails please visit our Parks & Recreation page.
The parks office direct phone line is temporarily changed to (612) 209-0109.
Hours of operation run from 6 a.m. – 10 p.m. daily.
All of our construction projects are moving ahead as planned without delay. Please review Projects & Studies page.
Veterans/Clients are encouraged to contact us by phone or email. Phone appointments and phone calls are still taking place to assist with essential veterans’ benefits. Note that if staff are contacting you via phone, the caller ID will show a blocked number. Additionally, all transportation services to VA Medical Centers are suspended until further notice.