You may choose to remain anonymous if you call. Services are focused on safety of the community and community members.
What about confidentiality?
HIPPA rules and regulations are followed. Releases are signed as appropriate and needed. Due to the nature of crisis services, some information may be shared to ensure client and community safety.
Who do you see?
The Carver County Crisis team sees Children, Adolescents and Adults.
What if I am not a Carver County Resident?
If you are having a psychiatric emergency within the county and need emergency mental health services you may be able to be seen by the Crisis team. Services are traditionally provided to the residents of Carver County.
If you live in another county and are in need of psychiatric services, you may still contact the Crisis team via phone for support or your local crisis team.
These services are provided in homes, police departments, specific hospitals, juvenile detention centers, schools, jails, mental health centers, and other community locations. Crisis services are provided within Carver County.
Am I going to be billed for Crisis services? What if I feel I cannot afford to be seen or am worried about finances?
Crisis services are provided regardless of the client’s ability to pay, however, an attempt to obtain reimbursement through private and public health insurance will be made when services are covered by the insurance.
If you are having financial trouble and want to discuss any potential options please refer to Financial Assistance programs. Financial Assistance provides information on the county’s Emergency Assistance programs and other types of assistance.
Salvation Army may have emergency assistance for county residents as funding allows 952-898-9367.
CAP Agency of Scott and Carver Counties has information on food shelves and other financial services. Call 952- 496-2125. CAP,or Community Action Partnership, is a local agency that has programming to help with basic needs of community members http://www.capagency.org/
Can the Crisis Team help with housing?
Crisis is able to provide referrals to community resources for housing. There are no shelters for the homeless in Carver County.
If you are homeless or in need of housing support some resources to consider include:
CAP or Community Action Partnership is a local agency that has programming to help with basic needs of community members http://www.capagency.org/ If you are homeless or are going to lose your housing, contact the CAP Agency during regular business hours and ask for Emergency Assistance.
Metro Shelter Hotline (888) 234-1329.
First Call for Help (211) from United Way may have additional resources.
CAP Agency Scott and Carver Counties administers the Family Homeless Prevention and Assistance Program (FHPAP).Call 952- 496-2125.
The Bridge for Youth has programming specifically for teens who are facing homelessness. Visit their website or call 612-377-8800. They also offer a text line 612-400-SAFE (7233).
Can the Crisis Team prescribe medications?
Mental Health Crisis Team staff are Mental Health Professionals. They are not licensed to prescribe medications. The Crisis Team can help refer clients and community members to local providers who can help with medication needs.
Does the Crisis Team conduct Chemical Dependency Evaluations or Rule 25’s?
The Crisis Team is unable to provide chemical specific evaluations. There are a number of local providers who can do chemical specific assessments and treatments. You will need to contact your insurance company directly to see if a provider is in-network or not.
For uninsured persons needing a chemical assessment please refer to the county of residence: Carver County 952-361-1600
Scott County 952-445-7751
Hennepin County 612-879-3503
Wright County 763-682-7414
LeSueur County 507-357-8288
McLeod County 800-247-1756
SAMHSA has a number of publications and information about Substance Abuse and Mental Health.
What if I am experiencing Domestic Violence?
Please know that you are not alone and there is help available. Domestic Violence programs can talk with you about safety plans and strategies for your immediate safety.
A number of domestic violence programs can help with Orders For Protection as well as other options.
Brief Questionnaires/Screening Tools to Get Started or Use With Your Providers
Mental Health screening tools are available through SAMHSA-HRSA including: depression, drug and alcohol use, bipolar, suicide risk, anxiety and trauma. Screening tools are not meant to be used in isolation but as a starting point to talk more with service providers about your potential concerns or symptoms. Please contact the crisis team at 952-442-7601 if you have concerns about yourself or a loved one.
Minnesota Department of Human Services Adult Mental Health which includes information on therapies and types of treatments on the web or call 651-431-2225.
ACE'sor Adverse Childhood Experiences studies, research and impact of violence on mental health.
Suicide Loss Survivors Support Group
Suicide Loss Survivors Support Group: A First Street Center Behavioral Health staff person facilitates a Suicide Loss Survivors Support Group open to anyone who has experienced the loss of a loved one to suicide. The group meets at 6:30 p.m. the second Tuesday of each month at the Moravian Church of Waconia, 209 East 2nd Street, Waconia. The support group follows the American Foundation for Suicide Prevention curriculum for facilitating support groups. Call (952) 442-7613 for more information.