The Carver County Sheriff's Office is committed to maintaining integrity, discipline, and a relationship with the community of trust and confidence through transparency.
If you believe an employee of the Carver County Sheriff's Office has behaved in an inappropriate manner, you are encouraged to inform the Office. Often complaints and concerns can be handled without filing a "formal" complaint.
- Call 952-361-1231 any time of the day or night and ask to speak to the on-duty supervisor.
- In person at the Carver County Sheriff's Office, 606 E. 4th Street, Chaska, MN 55331. Business hours are Monday - Friday 8:00 a.m. to 4:30 p.m.. If it is outside normal business hours, you may use the phone in the lobby and ask to speak to the on-duty supervisor.
- If you choose to file a formal written complaint, please complete this form fully and accurately. When describing the incident, please include a detailed account as you remember it; location, date, time, names of person(s) involved and/or witnesses, name of officer(s) or personnel involved and a phone number we can reach you at. If you do not know the name of the officer(s) or personnel involved, please use the narrative section to provide a detailed description. Please include any conversation or action taken by the officer(s) or personnel involved and describe in detail what you felt the officer(s) or personnel did that was inappropriate. State law requires a signed, written complaint be completed prior to the start of an investigation. Please remember to sign the form in the "Citizen Signature" area.
When you have completed the written complaint, you may bring it in person to the Sheriff's Office or mail to:
Lieutenant of Investigations and Professional Responsibility
Carver County Sheriff's Office
606 E. 4th Street
Chaska, MN 55318
Upon receipt of your completed form, your complaint will be assigned and investigated. Upon completion of the investigation, a "Finding of Fact" will be determined. Please allow six to eight weeks for the investigation process to be completed. Data Practices prohibits us from sharing certain information with you, however we will notify you by letter of the disposition of your complaint.